Career Definitions – HOTEL MANAGEMENTS
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FOOD HANDLERS COURSE
HOTEL MANAGEMENTS – A course which trains people to take customers orders serve food and beverages and prepare itemized checks.They are called waiters or waitresses also.
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HOUSE KEEPING (DIP / PG)
Management of an organization’s household affairs such as finance, physical upkeep of the house and the office.Also includes reception and hospitality.
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RECEPTIONIST (STC / CER)
Receptionist so named because they receive callers to places of business, have the important job of giving a business clients and visitors a positive first impression of the business.These workers greet clients and visitors and answer their questions and assist them to meet the people in the office they wish to see.Receptionists also answer telephone, take down calls and convey messages for the other employees.
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FOOD & BEVERAGE SERVICE (DIP)
Food and beverage managers purchase, receive, and store food and related non-food products and ensure that they are available when required.
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FOOD HANDLERS COURSE (CER)
Co-cordinates planning, purchase, preparation and serving of food and beverages in the hotel dining rooms and coffee shops as well as for room service and banquets.
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HOUSE KEEPING (DIP)
House-keepers supervise work activities of cleaning personnel to ensure clean, orderly and attractive rooms in hotels, hospitals, educational institutions.They purchase housekeeping supplies and equipments.
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RECEPTIONIST (CER)
Receptionist so named because they receive callers to places of business, have the important job of giving a business clients and visitors a positive first impression of the business.These workers greet clients and visitors and answer their questions
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UTILITY STEWARD (CER)
The work of the utility steward is to co-ordinate the planning, purchase, preparation and serving of food and beverages in the hotel dining rooms and coffee shops, as well as for room service and banquets.
